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Operations Manager

New Latitude Movers is Hiring an Full-Time Operations Manager (Hoover, AL)

Operations Manager in Hoover, AL

What Sets Us Apart

Our company and our culture make our moving company a fantastic place to work. Here’s why:

  • We're serious about our treating “Our People” the right way. Nothing is worth doing if it means sacrificing our values.
  • We're serious about growth. We’ve been nominated to Birmingham Business Journal's Fast Track award three times, and we've been awarded Auburn University’s Top Tiger nomination twice.
  • We're serious about making money. This aim enables us to bless our team members and to grow their earnings, benefits, and lifestyle.
  • We're a team. We have common goals for our company, and everyone works together to achieve these goals - from movers to managers. 

Responsibilities

  • Control gross profit of your location by maximizing revenue growth and maximizing the efficiency of resources utilized.
  • Allocate personnel, trucks, and materials to fulfill jobs.
  • Recruit and train movers, and ensure a top-notch customer experience by maintaining an experienced and well-trained workforce.
  • Actively manage movers and drivers by encouraging positive behaviors and reprimanding inappropriate behavior.
  • Promote mover safety, safe driving practices, and fleet safety.
  • Learn how to utilize New Latitude’s customer resource management platform.
  • Provide accurate moving and storage estimates for household and commercial relocation.
  • Manage warehouse operations and inventory.
  • Communicate promptly and effectively with the main office.
  • Perform commercial, residential, and collegiate jobs as needed.

Qualifications

  • Detail-oriented mindset: Our jobs, scheduling, and operations have massive amounts of information associated with them. It requires intense attention to detail to make sure that information is accurate.
  • Consistent follow-through: When you say something will get done, we expect you to get it done well and in a timely manner.
  • Effective communication skills: You have to be able to communicate expectations and details to both workers and customers. You should be an assertive, clear, and accurate communicator.
  • Creative problem-solver:  Due to the dynamic nature of our schedule and company culture, you must be capable of making decisions quickly to solve problems.
  • A driven self-starter: Your success depends on your daily drive to grow and improve your location.

Benefits

  • Competitive, industry-leading pay
  • Investment Matching
  • Generous/flexible PTO structure
  • Free access to financial counseling and wellness programs
  • Access to healthcare, dental and vision insurance

Compensation

Pay: $50,000.00 - $75,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Commission pay
4.9